KevinMD May 23, 2018
Praveen Suthrum

Say we met ten years ago. And you asked me: Would health care delivery be more complicated in the future?

I would’ve said, “No, it would be simpler!”

Pointing you to technology trends, I would’ve told you that health care transactions will indeed become more automated, much simpler. Repeatable administrative tasks would be tech-enabled and algorithm-driven.

My company started life in billing claims for doctors. Back then I was quite sure billing would become less complicated in the future. Insurances and health care providers would want that.

But I was wrong. Actually, very wrong.

I would’ve never guessed any of these things that baffle me about our industry today.

#1: It would cost more for doctors to make...

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