HealthLeaders Media February 24, 2020
In this new decade, revenue cycle leaders are resolving to take a different approach to achieve success, one that involves a spirit of optimism, reinvention, and new ways of thinking rather than focusing on the barriers.
KEY TAKEAWAYS
Give patients more control.
Straighten up the front end.
Customize patient encounters.
For many years, discussions about how to achieve revenue cycle success have revolved around the obstacles of what’s holding it back. For example, there are patients who don’t understand their benefits or pay their bills; payers that fight charges; providers who can’t or won’t participate in revenue cycle initiatives; and regulations that are confusing, contradictory, and sometimes counterproductive.
But in this new decade, revenue cycle...