HealthLeaders Media April 7, 2020
Strategies to manage of a surge of patients at hospitals during a pandemic include establishing a crisis command center and transforming infrastructure.
KEY TAKEAWAYS
– New York is experiencing a surge of hospitalized COVID-19 patients, with several other states expecting surges by the end of the month.
– Several processes can be streamlined to address patient surges such as working with local primary care practices to stem the flow of patients to hospitals.
– Opportunities to use telehealth services to ease the flow of patients to hospitals include bots that help patients determine whether they are at risk of coronavirus infection.
As coronavirus disease 2019 (COVID-19) patients are surging across the country, there are five strategies health systems and hospitals...
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