Becker's Healthcare August 17, 2022
Staffing is one of the biggest challenges facing revenue cycle leaders today. Here are what five leaders recently told Becker’s about that issue.
James O’Connell. Director of revenue cycle at Inspira Health (Vineland, N.J.):
Currently, I believe the greatest challenge to most hospitals is maintaining staff in the revenue cycle. Filling open positions in both the front-end registration and back-end patient accounting areas has become very difficult. Inspira, like many hospitals, is running at only a fraction of the budgeted positions for these areas.
We are also experiencing turnover after people hired into these positions have been in place long enough to transfer into other areas of the hospital. It is not unusual for the business office and registration...
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