Physicians Practice January 9, 2026
Neil Baum, MD Fact checked by: Keith A. Reynolds

Enhance patient experience by prioritizing convenience and eliminating friction points in your practice, ensuring a seamless journey for every patient.

“We’ll take care of that” is a phrase that patients like to hear. Think about what makes certain companies stand out. It is not necessarily the cheapest price or even the product they are selling. The differentiator is the customer experience. The same applies to healthcare, and what stands out and makes most practices successful is the patient experience. For this article, I want to focus on convenience.

Examples of businesses that place an importance on customer convenience include:

  • With two clicks, you can buy a product from Amazon and have the package delivered to your doorstep within two...

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