Forbes January 13, 2025
To Quang Duy

To Quang Duy is CEO of Newwave Solutions, one of the first Vietnamese outsourcing firms ranked for sustained growth.

For those who want to survive and develop in this competitive landscape, it’s essential to understand key technological trends, especially when it comes to IT outsourcing. According to a Business Wire report, the global IT outsourcing market is expected to reach $397.6 billion by 2025. By 2028, this number is expected to reach $777.70 billion,

Taking into account these forecasts, let’s look at five key trends in IT outsourcing that I believe will have a significant impact on the industry.

1. The Takeover Of Automation And AI

AI is at the forefront of the technological revolution. According to an article from...

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