HealthLeaders Media February 19, 2024
Eric Wicklund

A recent OIG audit of evaluation and management (E/M) services provided by telemedicine during the pandemic found that providers generally followed the rules for Medicare reimbursement. But they did make some documenting errors

KEY TAKEAWAYS

– Spurred by government efforts to relax regulations during the pandemic, healthcare providers used telemedicine more often to conduct evaluation and management services with patients.

– A recent OIG audit of those services found that providers generally documented the encounters accurately to qualify for Medicare reimbursement, though some mistakes were found.

– Providers need to properly document where they and their patients were located during the encounter, what product they used, whether they used audio-only or audio-visual technology, and whether there were problems using the...

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Topics: Digital Health, Govt Agencies, OIG, Patient / Consumer, Provider, Survey / Study, Technology, Telehealth, Trends
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