HealthLeaders Media February 19, 2024
A recent OIG audit of evaluation and management (E/M) services provided by telemedicine during the pandemic found that providers generally followed the rules for Medicare reimbursement. But they did make some documenting errors
KEY TAKEAWAYS
– Spurred by government efforts to relax regulations during the pandemic, healthcare providers used telemedicine more often to conduct evaluation and management services with patients.
– A recent OIG audit of those services found that providers generally documented the encounters accurately to qualify for Medicare reimbursement, though some mistakes were found.
– Providers need to properly document where they and their patients were located during the encounter, what product they used, whether they used audio-only or audio-visual technology, and whether there were problems using the...