Becker's Healthcare April 9, 2020
Jackie Drees

In response to the COVID-19 pandemic, UnitedHealthcare will reimburse claims for telehealth services for service dates from March 18 until June 18.

Additionally, the payer will waive cost sharing for in-network telehealth services for both COVID-19- and non-COVID-19 related visits. UnitedHealthcare is also allowing all codes on CMS’ covered telehealth services list for Medicare Advantage, Medicaid and individual and group market health plans.

Eligible care providers can bill for telehealth services performed using interactive audio-video or audio-only, except in cases where UnitedHealthcare explicitly notes the need for interactive audio/video, which include physical therapy, occupational therapy and speech therapy while a patient is at home.

Here are the services, and their respective codes, that UnitedHealthcare will cover when provided via telehealth...

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Topics: Digital Health, HIM (Health Inf Mgmt), Insurance, Payer, Physician, Primary care, Provider, RCM (Revenue Cycle Mgmt), Technology, Telehealth
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