HIT Consultant January 16, 2023
What You Should Know:
– In the online survey administered to 800 U.S. consumers who had found at least one medical billing error in the last five years, 41% of the consumers are significantly frustrated trying to address billing errors.
– Zelis, a company modernizing the business of healthcare, announced findings from a new study on consumer billing conducted in partnership with Hanover Research, an independent research firm. The full results and insights are featured in the white paper, Healthcare Financial Journey: Reducing friction for consumers.
Research-Driven Improvements in the Healthcare Financial Journey
According to the response data, half of the respondents reported incorrect charges of at least $200, and a quarter saw a difference of more than $500...
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