HealthIT Answers May 7, 2024
Matt Betts, Director, Provider Client Services, Sagility
Carlos Estrada, CISO, Sagility
While today’s healthcare payers and providers are increasingly turning to tech enablement to drive efficiency and reduce labor costs, there are conflicting pressures and demands. Complex regulations challenge business as usual, with an ever-higher bar for improved member-patient experience to compete in the marketplace—all in the face of shrinking operating margins. Add to these everyday struggles an emerging threat: a debilitating assault by cybercriminals that can force software providers offline and disrupt automation, impacting insurance verification, prior authorization, and billing, in an instant.
After a record 133 million health records were exposed to data breaches in 2023, there’s little relief in sight, judging by the first few months of 2024....