Advisory Board October 20, 2025
Creating a culture of honest feedback isn’t just about teaching employees to speak up — it’s about reshaping how they seek input. Writing for the Harvard Business Review, leadership expert Jeff Wetzler explores four ways organizations can create a culture where feedback is fueled by curiosity, not fear.
4 ways to build a company culture that encourages feedback
1. Teach people how to ask.
Most employees are aware they should welcome feedback, but few are taught how to ask for it effectively. Wetzler notes that asking skillfully “is not an innate capability,” and that, without guidance, many default to vague prompts like “Any feedback?” or “Was that okay?” — questions that rarely generate useful insight.
Instead, Wetzler suggests teaching employees...
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