Becker's Healthcare April 19, 2023
By Jacob Shurbet and Thom Bales, PwC

Healthcare leaders, still feeling the effects of Covid and “the Great Resignation,” recently revealed their top concerns in a revenue cycle survey conducted by Becker’s Hospital Review and PwC. The survey reinforced what keeps revenue cycle leaders up at night and where they need the most help:

  • How do they create the best people strategy? Eighty-two percent said they’re experiencing dire labor shortages among their revenue cycle teams. Competition for healthcare revenue cycle professionals is fierce as digital health startups look for talent and large payers enter the provider arena. Is offshoring an option, and what kind of training is needed?
  • How do they measure return on investment (ROI) when implementing new technology and automation? Sixty-five percent believe leveraging...

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Topics: Health System / Hospital, Provider, RCM (Revenue Cycle Mgmt), Survey / Study, Technology, Trends
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