HealthLeaders Media December 19, 2023
Best practices for the successful implementation of technology into your revenue cycle.
While helping the Healthcare Financial Management Association (HFMA) and FinThrive develop its Revenue Cycle Management Technology Adoption Model, Shanda Richards, understood that what health systems need is to free staff from repetitive tasks to handle more complex tasks.
The revenue cycle director at Central Peninsula Hospital in Soldotna, Alaska offered these best practices for leaders to consider when implementing revenue cycle technology solutions:
Have a strategy
“Don’t just go off being reactionary, where you’re solving the next problem with software. [Focus on] what you really need instead of being sold on what somebody’s trying to sell you. Then, interview multiple vendors to get demonstrations and have a list...
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