Advisory Board February 25, 2022
In a new report, the American Hospital Association (AHA) suggests three ways health systems can leverage technology to create a seamless digital experience for patients.
Infographic: Visualize your entire digital front door
Health leaders are prioritizing patients’ digital experience
In a 2021 survey from the College of Healthcare Information Management Executives, 50 health care organizations reported record-high usage of patient portals, online health information gathering tools, and mobile apps.
Creating a consumer focused digital strategy
According to the survey, 77% of respondents said they were actively investing in improved patient portals and mobile apps. In addition, over 50% of respondents said they planned to invest in technology that would allow them to...