3 ways primary care can succeed where disruptors fail

Physicians Practice January 8, 2025
Eric Mayeda, Keith A. Reynolds

How practices can battle agains the retail threat.

As retail and tech giants continue to expand into health care, one question on everyone’s minds is this: Why do some of these behemoths—often referred to as health care “disruptors”—fail while others succeed? And for independent primary care physicians, the question goes deeper. Of those that succeed, do any pose a threat to financial sustainability to primary care in the next 3-5 years?

An opportunity for primary care physicians

To understand the impact of disruption on primary care, we must first identify the most important common trait of successful disruptors in the primary care space: the ability to combine a consumer orientation with an innovative care delivery model that focuses on the...

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