Becker's Healthcare August 19, 2024
Star ratings are an increasingly important factor in which plans Medicare Advantage beneficiaries choose, according to McKinsey and Company.
In a report published Aug. 13, the consulting firm laid out three recommendations on how plans can prepare for star ratings success in the coming years.
In 2023, 50% of Medicare Advantage beneficiaries surveyed by McKinsey said star ratings were among the top features they considered when choosing a plan, and 24% said it was the most important aspect. Just 5% of MA beneficiaries surveyed in 2020 said star ratings were the most important factor in selecting a plan.
Here are three things payers can do to maximize their chances of earning a star rating of four or...