Managed Healthcare Executive January 8, 2020
Personalized services are already a huge part of retail and financial sectors. Being able to reach patients with direct services using technology is even more critical as the need for chronic care continues to grow.
“Personalized approaches are so important because each individual’s health and well-being is highly complex,” says Yoona Kim, CEO and co-founder, Arine, a healthcare technology company located in San Francisco, that combines data science with clinical expertise via artificial intelligence (AI).
Many healthcare organizations are using technology as a way to add value to services. “We want our technology experiences to enhance human connection, not replace it,” says Nikki Caputo, senior director of experience and innovation, UCHealth.
Voice-enabled assistants
For UCHealth, a nonprofit network of 12...