HealthLeaders Media December 15, 2023
Jasmyne Ray

Add these to your list of New Years resolutions.

As 2023 comes to an end and the holidays creep closer, revenue cycle leaders should consider adding these three challenges to their organization’s list of New Years resolutions.

Out Automating Payers

Much like healthcare organizations, payers have also begun adopting automated solutions, exacerbating denials management issues and prolonging payment for the care provided. Leaders voiced their frustration in November at the 2023 Revenue Tech Exchange in Raleigh, where Jonathan Benton, assistant vice president of Atrium Health offered five ways leaders can strike back, primarily by fighting automation with automation.

Another way to prevent denials, as HealthLeaders previously reported, is provider education, which can include sharing data on the financial impact of...

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