Hospice News July 8, 2024
Hospices seeking to grow should consider building a culture of compliance driven by data, effective system design and accountability, including for its sales force.
Compliance and sales should walk hand-in-hand, according to a recent report from the Transcend Strategy Group. This can help prevent sales staff from running afoul of regulations inadvertently as well as support sustainable growth, according to Tony Kudner, chief strategy officer for Transcend.
“The strategies that we’ve seen hospices take to grow their organizations responsibly do require a deepened, nuanced understanding of compliance. You should not have a sales function without a strong compliance partner, and at least annual compliance training that’s specific to your sales staff,” Kudner told Hospice News. “Because if you don’t have...
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