HealthLeaders Media December 28, 2021
Alexandra Wilson Pecci

Price transparency, surprise billing, and a renewed focus on the workforce grabbed much of the focus from revenue cycle leaders during another unprecedented year.

It was another tumultuous year for the revenue cycle, from the slow burn of price transparency and the fight over surprise billing, to the renewed focus on the workforce, not to mention the continuing COVID-19 pandemic.

Here are three issues that defined 2021 for the revenue cycle:

1. Price transparency’s slow burn

For all the build-up and fretting over the price transparency rule, it got off a slow start and hasn’t sped up much since. Just a few days after the January 1 compliance deadline, Becky Greenfield, a partner with Wolfe Pincavage, told the HealthLeaders Revenue Cycle Podcast...

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