Becker's Healthcare February 6, 2025
Mackenzie Bean

With health systems stretched by rising patient volumes and operational challenges, health system leaders are rethinking capacity strategies.

Below, three executives share key lessons learned from recent initiatives to improve hospital capacity and operations. From opening a new hospital to scaling hospital-at-home and optimizing systemwide efficiency, their experiences offer actionable takeaways for leaders navigating similar challenges.

Editor’s note: Responses were lightly edited for length and clarity.

Russell Cox. President and CEO of Norton Healthcare (Louisville, Ky.). In 2022, Norton Healthcare announced it would build a hospital in an area of our community where a new hospital hadn’t been built in more than 150 years. Norton West Louisville Hospital opened in 2024. Lack of access to specialty care, emergency services...

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