Becker's Healthcare February 23, 2022
Katie Adams

Kristen Helton, director of Amazon Care, on Feb. 21 told Forbes that “patients are tired of a healthcare system that doesn’t put them first.” Here are three key avenues Amazon is using to address that issue:

  1. Amazon Care: Amazon Care is the e-commerce giant’s healthcare venture, which offers telehealth and in-person primary care. On Feb. 8, the business made its virtual health services available nationwide and said in-person services will be rolled out in more than 20 new cities in 2022; in-person services are already available in Seattle, Baltimore, Boston, Dallas, Los Angeles, Washington, D.C., Austin, Texas, and Arlington, Va.

    Amazon Care offers urgent and primary care services, such as COVID-19 testing, vaccinations, prescription refills and preventive care. In...

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