Becker's Healthcare March 19, 2025
The healthcare industry needs to have more conversations about patient experience, AI and preventive care, according to payer executives.
Becker’s connected with 25 leaders to learn more about what they say is underdiscussed in healthcare.
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Editor’s note: Responses have been lightly edited for clarity and length.
Question: What is not being talked about enough in healthcare?
David Agler, MD. Chief Medical Officer at First Choice Health: We must shift our focus from simply delivering care to truly understanding the patient’s experience within the healthcare system. This means acknowledging the overwhelming complexity of navigating appointments, insurance, and billing, which often leaves patients...
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