Medical Economics November 3, 2025
What doctors think about AI solutions for RCM
The 2025 Revenue Cycle Management Survey conducted by Smarter Technologies in partnership with MedCity News reveals mounting financial and operational pressures on hospitals and physician practices, driven by worsening reimbursement delays, growing administrative burden, and dissatisfaction with existing billing tools. The slideshow highlights survey results that capture a health system in transition—where traditional revenue cycle strategies are no longer sufficient, and technology-driven solutions are rapidly becoming essential.
A significant theme of the survey is the growing frustration with payment timelines. More than 40% of respondents reported it takes two months or longer to receive reimbursement for services rendered, with Medicaid payments often stretching beyond six months. These delays have a direct impact...
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