Becker's Healthcare April 17, 2024
A new ranking shows where the largest U.S. health systems fall based on reputation score, which evaluates both solicited and unsolicited feedback from patients to determine a provider’s standing.
The ranking comes from Reputation, the business-to-business online reputation management company.
Its 2024 Healthcare Rankings Report is informed by over 1 million patient reviews across 200,000 physicians and hospitals, including unstructured data such as tweets, Facebook posts and other comments that appear on social channels. High reputation scores reflect organizations that consistently engage more with patients online, respond to reviews effectively and swiftly, and actively manage their organization’s online reputation.
The company pulled the top 50 integrated delivery networks by revenue and ranked them by reputation score. Twenty of...