Hill July 16, 2024
Alejandra O’Connell-Domenech

The national suicide hotline has fielded more than 10 million calls, texts and chats in the two years since the Biden administration changed the number from 10 digits to the three that make up 988, the U.S. Department of Health and Human Services (HHS) said Tuesday.

Out of those contacts, 1.7 million were text messages, with 988 answering 51 percent more texts in the past year than the year before, according to HHS.

The designated line for veterans — called the Veterans Crisis Line — received 1.2 million of the 988 calls.

988 has also answered roughly 20,000 chats and texts in Spanish, 20,000 video calls in American Sign Language (ASL) and more than 475,000 calls, texts and chats...

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Topics: Govt Agencies, HHS, Mental Health, Patient / Consumer, Provider
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