Becker's Healthcare January 6, 2022
For years, healthcare organizations have underinvested in digital technology and the supply chain and are now paying for it as they struggle to meet customer demand, according to two executives at KPMG, based in the Netherlands.
Here are their thoughts:
Editor’s note: Responses were lightly edited for length and clarity.
Question: In what ways did healthcare companies underinvest in digital technology and the supply chain?
Vince Vickers. Healthcare Industry Consultant and KPMG Partner: Unfortunately, there has been an underinvestment in technology in healthcare in the back-office for decades. While some on-premise ERP solutions helped with basic supply chain functions in the late ’90s and early 2000s, when you compare healthcare to other industries, we have been leapfrogged. Today,...