Becker's Healthcare May 15, 2024
Transcarent, a $2.2 billion healthcare startup backed by health systems, is developing an artificial intelligence chatbot to help patients answer healthcare questions, Forbes reported May 15.
Transcarent CEO Glen Tullman told the news outlet that telehealth as we know it is dead, and that healthcare has entered the age of texting. “All of the virtual care we’re doing now is all going to move to chat,” he said, predicting that 80-85% of telehealth interactions will be written. The company, which recently landed $126 million in funding from investors including Houston-based Memorial Hermann Health System, plans to release the ChatGPT-like tool in January to respond to patients seeking medical advice and information on their insurance coverage, according to the story.
“This...
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