Becker's Healthcare October 20, 2023
MIT Sloan Management Review has published a “Nursing Satisfaction Index” that shows how nurses at 200 of the largest healthcare employers in the U.S. rate the employee experience.
The index is based on an analysis of 150,000 Glassdoor reviews written by nurses working at hospitals and health systems, staffing agencies and other healthcare organizations since the start of the COVID-19 pandemic through June 2023. Each review was evaluated to see whether it mentioned one of 200 topics and whether nurses spoke positively or negatively about the topics, which were ultimately clustered into about two dozen broader themes.
Of those, compensation, workload, toxic culture and organizational support emerged as the most important factors in shaping nurses’ overall job satisfaction....