Becker's Healthcare June 18, 2020
Highmark replaced Kaiser Foundation Health Plan as the Medicare Advantage plan members are most satisfied with, according to the J.D. Power 2020 Medicare Advantage Study.
Kaiser has held the No. 1 spot for the past five years. J.D. Power’s 2020 study is based on responses from 3,314 Medicare Advantage plan members across the nation. Responses were fielded from January through March 2020, and members answered questions...