Becker's Healthcare June 27, 2024
A multi-payer portal is one way Johns Hopkins Health Plan has reduced administrative burdens.
As part of Baltimore-based Johns Hopkins Medicine, Johns Hopkins Health Plan leaders realized their physician colleagues are facing an “intense and inarguably growing” administrative burden, COO Ryan O’Donnell told Becker’s.
“When we realized we needed to up our game as a health plan by trying to reduce those administrative burden that come along with the day-to-day of providing care to our members, we realized there was a solution out there that helped us from a provider standpoint consolidate some of our touch points with them,” Mr. O’Donnell said.
The system’s multi-payer portal is designed to streamline the communication and coordination between payers and...
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