Healthcare Innovation August 13, 2024
Pietje Kobus

CrowdStrike released a root cause analysis of the incident that caused a global outage on July 19

Last week, CrowdStrike released its root cause analysis of the July 19 Channel File 291 incident, which prompted a global outage. According to CrowdStrike’s investigation, the incident was caused by an error in a Rapid Response content update delivered to certain Windows hosts. The faulty update caused many hospitals to cancel appointments and delay services, incurring significant financial losses.

In the report, CrowdStrike explained that it introduced a new sensor capability to enable visibility into possible attack techniques in February. The capability predefined a set of fields for Rapid Response Content to gather data. After previous successful updates following a stress test, when...

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