Healthcare IT News July 1, 2020
New Jersey-based Henry J. Austin Health Center offers an in-depth look at its profitable move to virtual care.
Henry J. Austin Health Center, a federally qualified health center in Trenton, New Jersey, was having problems with payment options.
THE PROBLEM
Regulations had been passed in New Jersey requiring reimbursement for telemedicine services. But the major payer sources, while aware of the new regs, had not made any changes in their reimbursement process to pay for services provided through telemedicine.
There also were limits on how the telemedicine service could be provided. Initially, the patient had to be seen in the office before a telemedicine visit could be provided. The provider and the patient could not be off-site at the same...