MedCity News November 18, 2022
Marissa Plescia

Instead of building its own network of providers and bringing hybrid care services to employers like it did with Amazon Care, the new Amazon Clinic model is direct-to-consumer and outsources to third-party providers. It will likely be the more successful route for the retailer, after failing with Haven and Amazon Care, experts said.

After announcing its plan to shut down Amazon Care, Amazon is taking a different route through its new Amazon Clinic model. Instead of building its own network of providers and bringing it to employers like it did with Amazon Care, Amazon Clinic is direct-to-consumer and outsources the care to third-party providers.

And it will likely be the more successful direction for the retailer, one expert said.

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Topics: Digital Health, Provider, Retailer, Technology, Telehealth
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