Becker's Healthcare January 9, 2020
The cost of healthcare continues to shift toward patients. Around 30 percent of workers are now covered by high-deductible health plans — a percentage that increases every year.[1] Now more than ever, patients view the billing cycle as part of the total healthcare experience, and it’s top of mind. Paying for unexpected healthcare expenses is the top financial concern for most Americans, according to a recent Gallup poll.[2]
At Becker’s 5th Annual Health IT + Revenue Cycle Conference in Chicago, CareCredit sponsored a workshop to explore why a positive patient financial experience is essential for revenue cycle success. Morgan Haefner, editor with Becker’s Healthcare, moderated a panel that explored how patient-centric financial solutions can improve outcomes for both patients and...