Banking Exchange May 2, 2022
Compared to healthcare, traditional banks look like trailblazers
Banking is not typically the first place we look to for bleeding edge innovation, but compared to healthcare, traditional banks look like trailblazers. Healthcare needs a crash course from the banking industry to not only learn from their many mistakes, but also to take note of how innovation and evolution in established, traditional industries is indeed possible.
During my former life, I led product innovation for Barclays and Goldman Sachs. Having lived through a similar crossroads in banking’s fintech evolution circa 2010/2011, I see some important correlations between my former industry and where the healthcare industry sits today.
Banks (and now the healthcare industry) suffered from product, organizational and technical debt. Personalized...