MedCity News April 5, 2019
Erin Dietsche

While the skills can help facilitate smoother patient engagement, there’s still work to do when it comes to bringing voice to healthcare.

Yesterday the healthcare world was abuzz with news from Amazon: The tech giant announced that select skills for Alexa, its voice-activated personal assistant service, are HIPAA-compliant. The announcement came less than two months after MedCity speculated whether Amazon would release a HIPAA-compliant Echo device.

Six organizations — including providers, a payer, a pharmacy benefits manager and a chronic disease management company — have been invited to access the HIPAA-compliant capability to build skills.

Boston Children’s Hospital is one of the entities. The hospital already has a program called Enhanced Recovery After Surgery (ERAS), which helps parents and caregivers of kids who have undergone heart surgery. Its...

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