Patient Engagement May 15, 2018
Despite strong clinician support, patient portal adoption still hovers at 90 percent because patients face some barriers to meaningfully using the tool.
As a fundamental patient engagement technology with numerous reimbursement payments tied to its adoption, providers have long searched for the secret sauce to facilitate high patient portal use. Medical professionals not only aim to meet meaningful use and MACRA requirements, but also want to foster better patient activation in care through the use of a patient-facing medical record.
Patient portal benefits are numerous – they provide patients access to their health data, allow patients to securely message their providers, and in many cases allow patients to complete administrative tasks such as scheduling appointments and paying bills. Providers have...