VentureBeat February 23, 2020
Ever since Henry Ford came up with the idea of using moving assembly lines to build automobiles faster at lower cost and at higher quality, efficiency has been the driving force in industry.
Unfortunately, it’s the wrong approach for modern businesses. We’re no longer in an industrial economy. Today, information powers our world. Efficiency drives profit in the short term, but making it your primary focus doesn’t drive innovation; it opens the door for competitors to provide something better.