Healthcare IT News May 13, 2019
It starts with understanding obstacles and includes empathy in the experience, David Hoke said at the HIMSS and Cleveland Clinic Patient Experience Summit.
CLEVELAND — When Walmart assessed a subset of its 1.2-1.6 million associates about wellbeing it found the two biggest obstacles are psycho-social and financial determinants.
“The problem was, how do we get people to change?” said David Hoke, Walmart’s senior director of health and wellbeing, here at the HIMSS and Cleveland Clinic Patient Experience Summit.
To that end, Walmart partnered with startups to build two apps for associates: Even and ZP Challenge.
Even is a fintech app to help associates manage finances, avoid overdraft fees, give users an okay to spend money, and if need be they...
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