WARC January 20, 2020
At first sight, retail giant Walmart appears an unlikely candidate to disrupt US healthcare, but the opening last September of its first health center, in Dallas, Georgia, signals a possible new direction for the business.
Matt Parry, head/customer experience and strategy for health and wellness at Walmart, addressed this topic at the recent CES 2020 event in Las Vegas.
Walmart already has a presence in healthcare, delivering 420 million prescriptions a year, as well as operating numerous vision centers, and clinics in South Carolina, Georgia, and Texas that supply primary care, manage on-going conditions, hold physicals, and conduct lab tests.
Parry reported that Walmart’s steps into the health-and-wellness category are premised on the same guiding principles that have long determined...
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