MedCity News August 17, 2022
Peter Y. Hahn

Voice-recognition AI software has the potential to be the rare smartphone app that encourages face-to-face interactions. Its early results suggest the technology could be a game-changer for a healthcare industry in desperate need of one, boosting morale in the short-term while potentially saving money down the road.

Voice-recognition AI software has improved the basic processes for a variety of professions, including restaurateurs, journalists, and any customer service organization that employs an automated call center. For the healthcare industry, voice-recognition AI in the examination room has shifted from a mere convenience to an urgent need.

Even before the Covid-19 pandemic reached the United States, and the ensuing “Great Resignation” took hold in the healthcare industry, burnout was a growing concern among...

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Topics: AI (Artificial Intelligence), Patient / Consumer, Physician, Provider, Technology, Voice Assistant
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