Forbes August 12, 2019
Great technology is invisible. There’s always a push toward it becoming less and less obvious to the user. The less a user notices, the better it’s working. Voice-assisted technology is one place we see this push today. But while it’s ideal for many uses in health care, there are a few pitfalls to dodge.
Zero UI (Zero User Interface) is an interface without a physical presence — no screen, no buttons, no keys. Instead, a user moves, talks, looks or thinks, and artificial intelligence (AI) interprets that interaction in order to respond. It sounds simple, but Zero UI is an intensely complex effort requiring extremely robust capabilities.
Voice-assisted tech is a great example of Zero UI, whether you’re telling Domino’s...
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