HIT Consultant January 17, 2022
The promise of primary care on improved health outcomes has been proven over time. At the core of this equation is a robust and longitudinal patient-provider relationship. These positive relationships often improve patient satisfaction, yielding higher engagement and utilization of primary care services. However, recent studies suggest people are not engaging with primary care.
In fact, internal Teladoc Health data has shown that 80% of members do not have a strong relationship with a primary care provider (PCP). Because primary care is a key enabler of prevention, wellness and chronic condition management, the shortcomings of the primary care relationship could lead to more vulnerable populations and limit the potential benefits for patients.
A different approach to primary care is in...
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