HealthTech Magazines October 4, 2021
By Kathi Cox, SVP, Integrated Experience, Texas Health Resources
Can you think of a health system whose virtual health strategy was not escalated due to the pandemic? Many of us were planning a long-term strategy to introduce telemedicine tools, and then the world changed. The three- to five-year plan was reduced to a two- to three-week implementation, and the race began.
Providing virtual visits for our employed physician organization was an obvious need, but within our Hospital Channel, the needs varied. We needed to accommodate birthing classes, cardiac rehab, joint camp, and diabetes education, among many others. Each use case had different requirements, including revenue cycle implications. We discovered quickly that there was not one solution for each circumstance, but...
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