Becker's Healthcare September 23, 2021
Jackie Drees

When it comes to reducing mistakes and improving safety of patient care, hospitals can look at the airline industry to explore ways for standardizing documentation terminology and simplifying communication, according to Amy Garcia, RN, and Mark Gregory, MD. 

In a Sept. 22 op-ed for The Wall Street Journal, Ms. Garcia and Dr. Gregory argued that aviation and the airline industry could lend itself to serving as a model for improving safety guidelines in healthcare. 

Three insights from Ms. Garcia and Dr. Gregory: 

1. Just like pilots, controllers and mechanics, clinicians and healthcare administrators must be able to clearly communicate about operations and hazards that can affect safety conditions. However, clinicians don’t have as strong standards to work...

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