Vendor tech support, evolving with AI and automation, must be more customer-focused

Healthcare IT News, Benjamin Harris, December 4, 2018

A new Black Book report spotlights emerging trends reshaping IT support, exploring the skills vendors will need and the tools they’ll use to meet new demands.

More of the healthcare world is going digital and the race for maximum patient engagement continues. As the systems involved increase in complexity and

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2018-12-04T00:57:17-05:00