Nextgov August 22, 2019
Staff at Veterans Affairs medical facilities aren’t keeping up with the backlog of paper records that need to be digitized, with some outstanding documents dating back to 2016.
Continued digitization of veterans’ health records has the potential to revolutionize the way Veterans Affairs doctors administer treatment. But none of that is possible if the records never get entered into the system.
The Veterans Health Administration currently has a backlog of almost 600,000 documents in a queue to be digitized as of July 2018, with the oldest records dating back to October 2016, according to the agency inspector general. Stacked up, that backlog would reach more than five miles into the sky.
Auditors with the Office of the...
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