STAT January 14, 2021
The crashes of online vaccine scheduling systems have become a sad symbol of how technology has hampered the nation’s Covid-19 vaccination campaign, leaving people unable to sign up or find out when and where they can get their shots.
But it doesn’t have to be that way. The technology and expertise to schedule people and line them up according to priority levels is widely available, health data experts said. It just needs to be implemented based on a set of best practices, so that people can be moved through the system efficiently.
“We have to rethink some of the existing strategies,” David Rhew, a physician and chief medical officer at Microsoft, said during the Consumer Electronics Show (CES) this week....
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