VA May 26, 2023
“If you need a little bit of intervention, the Mindfulness Coach app puts you in control.”
Veterans who are also VA employees play an important role in spreading the word about VA virtual care technologies. Victoria Backus, a Talent Management System manager at Northport VA in New York, uses her unique perspective to promote VA apps to her fellow Veterans.
Backus believes that VA telehealth is successful in part because VA apps are tailored to Veteran needs. As a Veteran, she uses many VA apps to manage her care. For example, she usually meets her VA providers through VA Video Connect, VA’s secure videoconferencing app.
“To get to the closest VA facility, I have to take multiple buses. A reason...